Job Details

We are seeking a highly motivated and experienced Call Center Specialist to join our team. The Call Center Specialist will be responsible for handling a high volume of incoming and outgoing customer service calls in a fast-paced call center environment. The ideal candidate will have a proven track record of providing excellent customer service and be able to work well under pressure.

• Strong customer service and communication skills
• Experience working in a fast-paced call center environment
• Proven track record of providing excellent customer service
• Ability to work well under pressure and meet deadlines
• Strong attention to detail and data entry skills
• Experience with CRM software is a plus
• This is a full-time position with a competitive salary and benefits package. If you are passionate about helping customers and have the qualifications we are looking for, we encourage you to apply for this exciting opportunity.

• Handle high volume of inbound and outbound customer service calls
• Provide accurate information and resolve customer complaints
• Answer customer questions and provide support
• Upsell products or services as needed
• Perform data entry and order processing
• Maintain customer records and ensure customer satisfaction

• A high school diploma or equivalent, associate or bachelor's degree in a related field is preferred
• Minimum of 1-2 years of experience in a call center or customer service environment
• Strong computer skills and proficiency in relevant software and technologies
• Ability to multitask and handle multiple customer interactions at once
• Flexibility to work in different shifts, including evenings and weekends
• Ability to work well in a team-oriented environment
• Strong problem-solving and critical-thinking skills
• Fluency in multiple languages is a plus
• Good typing and telephone manner

• Perks;  we offer clearly comperirive salaries

• Personal Development:  Invest in yourself! Work with multi-national companies that make the experience you gain even stronger and sharper.

• Entrepreneurial Environment:  Work closely with the founders of the regional giant businesses and enjoy an entrepreneurial agile environment where you can see things proposed yesterday actually happening today already (no bureaucracy).

• Hack Time:  Weekly recreational activities with drinks, snacks, and coffee.